In Store:

Items may be returned in its original condition within 30 days of purchase. For a full refund.

Online:

Sometimes the color in person isn't quite right for you. We will refund you the purchase price, minus shipping to the payment method originally used.

Yarn must be returned in its original condition within 30 days of purchase.

Orders that cannot be returned:

• Discounted items
• Yarns that have been wound into cakes
• Yarns returned with pet hair, or smelling of smoke or perfumes

Absolutely!

Watch our calendar for open mill days for an up close, behind the scenes tour!

The mill can also be viewed daily from the showroom. However when in full operation, we cannot allow visitors in the production area.

All of our alpaca fibers are sourced from our partner farms within Indiana!

We work with Shaniko Wool Company on our Superwash Merino fibers, and all other wools are sourced within the US!

Our fibers are always spun in house, in our cottage fiber mill!

All of our yarns are created on our cottage mill equipment which is very hands on. We do our best to catch any imperfections, but with just the two of us in the mill, sometimes funky spots get past us!

If you feel your yarn is too funky to work with - please contact us.

Absolutely!

At this time we are able to support wholesale orders for dyed yarn collections and notions. If you'd like pricing and information please e-mail us at info@redhillfiber.com or via the 'contact us' page.